Stepping off the OTA conveyor belt

Ihave been a GetYourGuide approved supplier right from when Historic Orkney was established but it is time for a change. I am cutting ties with them as of the 1st of October 2026 and leaving every other way to book me wide open in 2027. To the brilliant people who left over 65 five-star reviews on that platform alone over the years, thank you and I will make sure to add some of my favourite ones into this article so they are not lost forever.
Why independent guides are ditching online travel platforms
This is where I launched the Grimleens dark history walking tour of Kirkwall. Another accredited guide tried buying the material off me later, but that content stays in the family for my daughter when the time is right. I used to change the guided tour material by 50% every week to avoid plagiarism, and it worked well. Most folk didn't realise I never actually worked for GetYourGuide and merely advertised there. In comparison to the ten to fifteen percent commission on accommodation provider platforms, a thirty-two percent cut for tour guides is daylight robbery for merely hosting a web page. Platforms are mainly designed for mass-produced bus tours anyway, not an independent local Orkney tour guide running unique Orkney tours and Orkney day trips anywhere across the islands.
How to use booking apps and OTA's as a research directory
Do not throw online travel agencies straight into the peat fire just yet. Use them as a research directory. Find the activity, track down the actual provider by name, Google them independently, and check their reviews elsewhere too is always a great idea. The online tourism market is flooded with marketing outfits selling "semi-private" expeditions of Orkney, which usually translates to shoving eight or more complete strangers into a cramped shuttle van like battery hens. Whether you want a guided tours of Orkney inseln, Multi-Day Orkney tours, or Orkney day trips built entirely around you, look past the flashy wrapper and verify who is actually going to be there on the day.
The rotating guide name red flag
Check the review history for a revolving door of guide names. If a company rolls out a fresh-faced driver every single day of the week, you are gambling with your holiday, not booking a local expert. A true local Orkney tour guide means the person whose name is on the door is the one actually there on the day, in the beaming sunshine or the freezing horizontal gale, and answering your most interesting questions without frantically checking a laminated card. If the reviews read like a casting call for a minor soap opera, walk away. This is something I cover in detail during my Trip planning consulations.
Why booking direct funds actual local infrastructure
When you bypass the middleman, your money stays on the ground where it belongs. It goes into maintaining a vehicle that can actually handle our roads rather than rattling your teeth out of your skull. Booking direct secures the best deals and inclusions for you as a buyer too because the guide is not bleeding a third of their margin to an app. You get actual local knowledge instead of a rehearsed script written by a committee three thousand miles away who think "sheeps" are a decorative garden feature.
The truth about cancellation panic and double-booking outcomes
From over five years of tour operating experience on Orkney I have seen many people worry about booking direct with a supplier because of the big name safety factor of platforms, as if the weather gods personally consult a third-party customer service chatbot before sending a force-nine gale. That is what travel insurance was invented for. But the OTA terms are just as rotten for operators. There is a distinct trend of clients booking three or four different operators just to drop them the day before, just in case one falls through. This forces operators to overbook expecting it, creating a vicious cycle. I have not cancelled a tour in over fifteen months at the time of writing, yet I have been plagued by last-minute cancellations from people playing the system. That kind of chaos only drives up costs for everyone else at the end of the day.
To put it in perspective, out of more than fifty cruise ship guided tours of Orkney in 2026, I had exactly one no-dock cancellation. Ships dock, weather happens, and adults figure it out together without a middleman sending emails to no real benefit to anyone.
How to verify local tour operator credentials
Between pirate operators and overseas skimmers, as I call them, it can be extremely difficult to establish if a business is genuine and legal. Ensure whichever provider you find is a member of either the SITOA or STGA as a baseline. Both are nationally recognised and accredited bodies with a code of conduct for suppliers, and having that affiliation even gets us in for free at historic sites which saves you money. Compliance and legal standing are checked by both organisations externally. Licensing in the industry is horrendously complicated at present, but tour guides are simply not required to be licensed as taxis as per Scottish law. Anyone who claims different gives cause to question their "Bona fides".
This clause may well be changing soon as the Scottish government is looking at tour guide specific licensing where executive vehicles are cleared; things like window tints and many premium features disqualify from standard taxi testing protocol and would fail even though they are far superior for client experience. Take five minutes to dig past the slick marketing gloss, check their track record, and book direct.
Archived client reviews and comments I will hold dear
I am ditching the wall of fifty timestamps, but a couple of notes from folks who survived the elements over the years through GYG and appreciated the work I do earned their place here:
- "Thank you so much to Calum, our very kind and skilled native guide, for today’s tour around Orkney mainland! We saw all the famous sights and more, it was stunning. Most of all we loved the cliffs, the Ring of Brodghar and Skara Brae. Calum is a lovely person, we had so much fun exploring the island together. As a native, he knows everything about the area and gave us a lot of interesting and entertaining information. He has impressive knowledge and guided us through the ancient sites like a history professor. You can ask him anything! It was a wonderful day we won’t forget and will definitely come back on our next vacation to Scotland! Highly recommended, you won’t find a better guide to show you the island. Deborah & Claudius from Germany".
- "Absolutely one of the best tours we’ve ever taken!! Calum was an incredible local guide - friendly, extremely knowledgeable, passionate, very accommodating, and funny to boot! We learned about the history of the Orkney Islands, including Skara Brae and the neolithic period, standing stones, Italian Chapel, and so much more! He tailored our day trip to fit our needs and interests, and really went above and beyond to make this a memorable and thought-provoking adventure. What a beautiful and special place! We highly recommend Calum and Historic Orkney Private Tours".
- "We booked Calum for a private tour on July 8, 2025, as two Japanese travelers interested in Orkney’s ancient stone sites. From the start, he listened carefully and tailored the day perfectly to us. His commentary was knowledgeable and engaging, helping us truly appreciate each site. A highlight was visiting an unexcavated site — likely an ancient dwelling — known only to locals, which he shared thanks to his deep roots in Orkney. He even arranged an evening tour outside the original plan, giving us a rare and special experience. Calum’s likable personality made the day even more enjoyable. We were pleasantly surprised to learn he loves anime, has visited Japan, and coaches karate. Thanks to his guidance, we left Orkney with unforgettable memories we will treasure for a long time. Highly recommended!". (Disclaimer - Its Judo I teach but an honour none the less)
- "A Perfect Family-Friendly Adventure Around Orkney! Our family had an unforgettable day exploring Orkney with Calum. As a native islander, his warmth and deep knowledge of island life brought every story to life—whether it was ancient archaeology or modern-day life. Even with little ones in tow, he adapted the itinerary effortlessly—from quick stops at captivating sites to kid-friendly stories that kept the children absolutely engaged. The private tour’s flexibility was a game‑changer: we could pause to let the kids stretch their legs, dash for spontaneous photo ops, or linger where their curiosity was piqued. Calum’s vehicle was spotless, comfortable, and suited our little troop perfectly. We felt completely cared for throughout the 5‑hour journey—adjusting for puddles, temperaments, and weather without a moment’s hesitation. A truly personalized, beautifully paced adventure—highly recommend for families who want history, fun, and flexibility in equal measure!".
- "We had the most amazing time with Calum. He was friendly and his knowledge of the island and the places we visited was unmatched. We had some drizzle so we were able to make some adjustments to the trip that worked so well. We got to see everything we wanted to see, got amazing information, and felt very well taken care of the entire day. If you are looking to see all Orkney has to offer and have limited time, this is the tour for you. Calum had so much knowledge and interesting anecdotes and stories about the island and the history. We had the most amazing time even in the rain. His car was spotless and he was an excellent driver".
- "Es war eine sehr informative Tour in der man auch viel Hintergrundwissen zu den Sehenswürdigkeiten bekam. Calum war ein toller Guide, der uns seine Heimat und die Historie mit viel Herzblut nähergebracht hat. Wir würden jederzeit wieder eine Tour mit ihm buchen. Wir fühlten uns auf unserer Tour sehr wohl und super betreut. So einen tollen Guide hatten wir noch nie".
- "Don´t miss the opportunity to book this crazy guide! Not dusty like lots of others, but funny, full of historic knowledge about Orkney and constantly talking. But no worries: If necessary, you can switch him off! We didn´t use this opportunity. Would be a shame! So we had one oft he best days of our journey with lots of historic sites, beautiful landscapes and also some Puffins while liying on my stomach, my head hanging over a cliff. Calum, stay as you are! We´ll be back to find out more about the secrets on your bucket list!".
- "I went on the first of the Grimleens Dark History and Lore tours and thoroughly enjoyed it. Calum is clearly passionate about Orkney's history and heritage, and it really shows in both his knowledge of the different areas and the personal stories he shares. I really think he should turn all his amazing stories into a book; his passion, knowledge, and | love for growing up in Orkney really shine through in everything he shares. He told plenty of intriguing and unsettling tales about strange events across both Kirkjuvagr and the islands as a whole, giving a real sense of the darker side of Orkney's past. The tour was also super flexible; he was happy to add bits in or change things up based on what we were interested in. I'd highly recommend this tour for anyone curious about Kirkjuyagr's eerie history, and Calum's a fantastic guide to help you uncover it all".
- "We had a wonderful day with Calum as our guide. Calum picked us up punctually in a pristine car, and asked what we wanted to do, so that he could ensure our expectations were met, and he could tailor the tour to our requirements. We did everything we wanted and more, and were even taken to secret spots with stunning view points. and he used short cuts to beat the traffic and crowds, so that we were never left having to queue up behind any large bus tours. I would suggest contacting Calum directly, as you will save a third on the price online. We really can’t recommend him highly enough. He’s a lovely young guy, full of local knowledge and fascinating stories about his grandfather and what it’s like to be brought up on this very special island. We were shown places that were off the beaten track, as well as the main sites, and if felt like we did a full day in 4 hours. Thank you Calum, you made us feel really special"
- "Wir können diese individuelle Tour sehr weiterempfehlen. Unser Guide ist auf alle unsere Wünsche und Fragen eingegangen und es war trotz unserer beschränkten Englischkenntnisse eine gute Verständigung möglich. Wir hatten einen unvergesslichen persönlichen Ausflug auf den Orkneyinseln. Die Tour haben wir problemlos verlängert".
Written by Calum from Historic Orkney Private Tours
In the aim of brightening your day, and mine